Propane Safety

Here's What You Should Do if You Suspect a Gas Leak

• Contact us at (816) 239-0949 or 911 for emergency assistance.
• Do not use or leave any appliances running and put out any open flames and ignition sources.
• Ensure everyone exits the house right away.
• Shut off the gas to the house at your main supply valve on your propane tank(s).
• Wait until a trained professional gives you the 'safe-to-enter' sign.
• Call an expert to inspect your propane system for the cause of the leak.

Some General Precautions When Using Propane

Reading your propane tank gauge

Propane tanks are considered to be full when the gauge reads 80%. The empty 20% allows for expansion of the propane vapor. If you find the gauge reads below 20%, contact (816) 239-0949 right away for a delivery.

Shutting off your propane tank

If you think your portable propane tank or grill tank is leaking, turn off the tank valve by turning it to the right (clockwise). If you find it difficult to turn off the valve, leave the area and dial 911 or call your local fire department. Make sure you use the grill only after a qualified and trained professional inspects it and lets you know that it is safe to use again.

Pilot Light

To avoid mishaps when trying to re-light your pilot follow the manufacturer's instructions and warnings concerning the appliance. Reach out to a trained professional or our customer service team for further guidance.

Do This When You Are Away From Home!

Going on a vacation or leaving home for an extended period of time? Here are some crucial things to check off the property safety list before you leave:

• Shut off all your propane supply valves
• Shut off the main supply valve on the propane tank and gas supply valves on each appliance
• When you return, reach out to our qualified team to conduct a leak check before you turn your propane supply back on. We'll then confirm if there are no leaks, and can also re-light your pilot lights if you need help.

How Extreme Weather Conditions Can Impact a Propane Leak!

Extremely hot weather can result in dry conditions, and this can ignite any dry materials in and around a 10-foot radius of your propane tank or propane grill.

On the other hand during floods or stormy conditions, propane tanks can shift, damaging gas lines and the tanks themselves. A large propane tank can float away hitting objects in its path. Water and debris can find their way inside regulators and controls, causing potential risks. We suggest that you leave the area immediately, alert us, and have your property inspected by our trained professional before re-entering.

Make sure you have a qualified professional regularly check your appliances and venting systems to reduce the risk of carbon monoxide.

Get the following done regularly:

• Make sure you have a UL-listed carbon monoxide detector on every level of your home.
• Make sure your chimney flue damper (if equipped) is always open when you use your fireplace.
  
• Keep chimneys, flues, and vents are free of debris, including leaves, animal nests, snow and ice, and other obstructions.
• Follow the manufacturer’s instructions for the placement and use of vent-free appliances, including fireplaces and logs.

Here are some don'ts:

• NEVER use a barbecue grill (propane or charcoal) indoors for cooking or heating.
• NEVER operate a propane-fueled piece of equipment (lawn mower, generator, or snow blower) in enclosed areas, including your garage.
• NEVER use a gas oven or stove burners for space heating.
• NEVER use outdoor portable heaters inside, unless they are designed and approved for indoor use.
  

 Call 811 Before You Dig

Contact your local utilities as well before you dig.

Important Links to Safety Literature

• Safety Data Sheet Spanish (SDS)
• Propane Safety Information
• Safety Data Sheet (SDS)